Privacy

G’POSSE Privacy Policy

Last updated: 18-06-2025

This Privacy Policy describes how G’POSSE (“the Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from gposse.in (the “Site”) or otherwise communicate with us (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services whether you are a customer, website visitor, or any other individual whose information we may have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully. By using or accessing any of our Services, you agree to the collection, use, and disclosure of your information as described herein. If you do not agree, please refrain from using or accessing any part of our Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, legal or regulatory obligations, or for any other relevant reason.

When we make changes, we will post the revised version on this page and update the “Last updated” date at the top of this Policy. Where required by applicable law, we will provide additional notice or obtain your consent to such changes.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

How We Collect and Use Your Personal Information

To provide, operate, and improve our Services, we collect and have collected personal information about you over the past 12 months from a range of sources, depending on how you engage with us.

The types of personal information and the ways in which we use them may vary based on your interactions with G’POSSE. We use this information to:

  • Fulfill and manage your orders and requests,
  • Communicate with you and provide customer support,
  • Improve and personalize your experience with our Services,
  • Operate and secure our website and systems,
  • Comply with our legal obligations and regulatory requirements, and
  • Enforce our terms of service and protect the rights, safety, and property of our users and our business.

We collect this information through direct interactions (e.g., when you place an order or contact customer support), automated technologies (e.g., cookies and tracking tools), and from third-party service providers acting on our behalf.

What Personal Information We Collect

The personal information we collect depends on how you interact with our Site and use our Services. “Personal information” refers to any information that identifies, relates to, describes, or could reasonably be associated with you, either directly or indirectly.

We may collect the following categories of personal information:

  • Contact Information: such as your full name, phone number, email address, and mailing or shipping address.
  • Order and Transaction Details: including information related to your purchases, such as billing address, shipping address, products ordered, order status, payment confirmation, and transaction history.
  • Account Information: if you create an account with us, we collect your username, password, and any account preferences or settings.
  • Device and Usage Information: such as IP address, browser type, device identifiers, time zone, access times, pages viewed, and the website you visited before navigating to our Site.
  • Shopping Behavior: details of items viewed, added to cart, wishlisted, or purchased, as well as preferences based on your interaction with the Services.
  • Customer Service Interactions: any information you provide when contacting our customer service team, including chat or email messages and support requests.
  • Marketing and Communication Preferences: your choices regarding receiving promotional materials and other communications from us.

This information may be collected directly from you, automatically through your use of the Site, or from third parties as described in the following sections.

Information We Collect Directly from You

We collect personal information that you voluntarily provide to us when you use our Services. This may include, but is not limited to, the following types of information:

  • Basic Contact Details: such as your full name, email address, phone number, and physical address.
  • Order Information: including your name, billing and shipping addresses, contact information, order details, and payment confirmation.
  • Account Information: such as your username, password, and responses to security questions used to access your account.
  • Shopping Activity: including the products you view, add to your cart, save to your wishlist, or purchase through our Site.
  • Customer Support Communications: any information you choose to share when contacting our support team, such as messages, inquiries, or feedback.

Some features of the Services may require you to provide certain information directly. While you may choose not to provide this information, doing so may limit or restrict your ability to access specific features or functionalities of the Services.

Information We Collect Through Cookies

We automatically collect certain information about your interactions with our Services through the use of cookies, pixels, and similar tracking technologies (“Cookies”). This information, referred to as Usage Data, helps us understand how users engage with our Site and improve the overall experience.

Usage Data may include, but is not limited to:

  • Details about how you access and navigate the Site
  • Information related to your device, including hardware model and operating system
  • Browser type and version
  • Internet Protocol (IP) address
  • Time zone settings and location data
  • Information about your network connection
  • Interaction data such as pages viewed, links clicked, time spent on pages, and referring URLs

Cookies enable us to recognize your browser or device, remember your preferences, and deliver a more personalized and secure experience. For more details about how we use cookies and how you can manage your cookie preferences, please refer to the “Cookies” section below.

Information We Obtain from Third Parties

In addition to the information we collect directly from you and through your use of the Services, we may also obtain personal information about you from third parties. In addition to sales through our own website, G’POSSE products are also available through third-party platforms such as Amazon. When you purchase our products through such platforms, your personal information is collected and processed according to the policies of those platforms. We may receive certain information related to your order (such as your name, contact details, and delivery address) in order to fulfill your purchase. We recommend reviewing the privacy policy of Amazon or any other platform you use to understand how your data is handled.

These third parties may include service providers, vendors, business partners, and others who collect or process data on our behalf. Such information may include, but is not limited to:

  • Service Providers: Partners that help operate our Site and deliver the Services, such as Shopify (our e-commerce platform), and other technology providers.
  • Payment Processors: Third parties who process payments for us, including the collection of payment details (e.g., bank account, credit or debit card number, billing address) in order to complete your purchases and fulfill our contractual obligations.
  • Marketing and Analytics Partners: When you interact with our Site, receive or engage with our communications (such as emails), or view advertisements served by or on behalf of G’POSSE, we and our partners may automatically collect information using technologies such as pixels, cookies, software development kits (SDKs), web beacons, and third-party libraries.

Any personal information collected by or obtained from third parties will be treated in accordance with this Privacy Policy. However, we do not control and are not responsible for the accuracy of such data provided by third parties. Likewise, we are not responsible for the privacy practices or content of any third-party websites or services. For more information, please refer to the section titled Third Party Websites and Links.

How We Use Your Personal Information

We use the personal information we collect from and about you for a variety of business purposes, as outlined below:

1. Providing Products and Services

We use your personal information to deliver and manage our Services, which includes:

  • Processing payments and fulfilling orders.
  • Sending transactional communications related to your account, purchases, returns, and exchanges.
  • Creating, maintaining, and managing your user account.
  • Arranging shipping and handling returns or replacements.
  • Allowing you to post product reviews and feedback.

These activities are necessary for us to perform our contract with you and ensure a seamless shopping experience.

2. Marketing and Advertising

We may use your personal information for promotional and advertising purposes, including to:

  • Send you marketing communications via email, SMS, or postal mail.
  • Personalize your experience by tailoring content and advertisements shown to you on our Site and across third-party platforms.
  • Analyze your preferences and engagement to enhance our marketing strategies.

You may opt out of receiving direct marketing communications at any time by following the instructions provided in our communications.

3. Security and Fraud Prevention

We use your personal information to:

  • Detect and prevent fraudulent, illegal, or harmful activities.
  • Monitor and secure the integrity of our Site and Services.
  • Investigate and respond to any suspicious behavior or violations of our terms.

Important: If you create an account, it is your responsibility to keep your login credentials confidential. Do not share your username or password with others. If you suspect any unauthorized access or compromise of your account, please contact us immediately.

4. Customer Support and Service Improvement

We use your personal information to:

  • Communicate with you and respond to your inquiries.
  • Provide technical or customer support.
  • Improve our products, services, and user experience based on your feedback.

This helps us to better serve you and strengthen our relationship with you.

Cookies

Like many websites, we use Cookies on our Site to enhance functionality and improve your overall experience.

To learn more about the specific Cookies used by Shopify (our platform provider), please visit: Shopify’s Cookie Policy.

How We Use Cookies

We use Cookies and similar technologies (such as pixels and web beacons) to:

  • Power essential functions of our Site and Services.
  • Remember your actions, preferences, and login status.
  • Analyze Site traffic and user behavior to optimize performance.
  • Improve navigation and personalize your shopping experience.
  • Enable marketing efforts and tailor advertising across our Site and third-party websites.

These uses are based on our legitimate interest in administering, improving, and optimizing the Services.

Third-Party Cookies

We may also allow trusted third parties and service providers to place Cookies on our Site to:

  • Provide analytics and performance tracking.
  • Deliver relevant advertisements based on your browsing behavior.
  • Help us better understand and serve your needs across platforms.

Your Choices

Most web browsers accept Cookies automatically, but you can control Cookies through your browser settings. You can:

  • Choose to block or delete existing Cookies.
  • Set your browser to notify you when Cookies are being placed.

Please note:

  • Blocking or deleting Cookies may negatively impact your experience on our Site.
  • Certain features or services may not function properly without Cookies.
  • Disabling Cookies may not entirely prevent us from sharing data with third parties such as advertising partners.

How We Disclose Personal Information

We may disclose your personal information to third parties in specific circumstances and for legitimate business purposes, as outlined below. These disclosures are always subject to this Privacy Policy.

We may share your information:

  • With service providers and vendors
    Who perform essential business functions on our behalf such as:
    • IT infrastructure and management
    • Payment processing
    • Data analytics
    • Customer support
    • Cloud storage
    • Fulfillment and shipping services
  • With business and marketing partners
    Including platforms like Shopify, to help us operate and promote our Services. These partners may use your information under their own privacy policies.
  • With your consent or direction
    When you ask us to share your data — for example:
    • To facilitate order delivery
    • When using social media login integrations or plugins
    • When engaging in co-branded marketing experiences
  • With our corporate affiliates
    As part of internal operations, and in our legitimate interest to efficiently manage and operate our business.
  • During legal or corporate processes
    Such as:
    • Business transfers (e.g., mergers, acquisitions, or bankruptcy proceedings)
    • Legal compliance (e.g., responding to court orders or law enforcement requests)
    • Enforcement of our terms, and protection of our legal rights or safety of users

Information Disclosed in the Past 12 Months

In line with the above, over the past 12 months we have disclosed the following categories of personal information (including sensitive personal information, marked with an asterisk *) for operational purposes:

  • Basic contact details (e.g., name, phone number, address, email)
  • Order and transaction details
  • Account login and security credentials *
  • Payment and billing information *
  • Device and usage data (via cookies and analytics tools)
  • Customer service and communication data

We only share this data when necessary, and we require all third parties to uphold the same level of data protection and privacy that we maintain.

Categories of Personal Information Disclosed

Over the past 12 months, we have disclosed the following categories of personal information for business and operational purposes:

  • Identifiers
    Such as basic contact details (name, email address, phone number, postal address) and certain order or account-related information.
  • Commercial Information
    Including details about your purchases, order history, items in your shopping cart or wishlist, and communications with our customer support team.
  • Internet or Other Similar Network Activity
    Such as Usage Data collected through cookies and similar technologies, which may include IP address, browser type, device information, and interactions with our Site or Services.

Categories of Recipients

We may disclose personal information to the following categories of recipients for legitimate business purposes, as described in this Privacy Policy:

  • Vendors and Third Parties Performing Services on Our Behalf
    This includes internet service providers, payment processors, order fulfillment partners, customer support providers, and data analytics services.
  • Business and Marketing Partners
    These entities help us offer, market, and improve our products and services. This may include platforms such as Shopify and third-party advertising networks.
  • Affiliates
    We may share personal information within our corporate group or affiliated entities as part of normal business operations.

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.

In the preceding 12 months, we have “sold” or “shared” personal information, as those terms are defined under applicable privacy laws, in connection with our advertising and marketing efforts.

Category of Personal Information

We have “sold” or “shared” the following categories of personal information for marketing and advertising purposes in the past 12 months:

  • Identifiers
    Such as basic contact details and certain order and account information.
  • Commercial Information
    Including records of products or services purchased and shopping behavior or preferences.
  • Internet or Other Similar Network Activity
    Such as Usage Data, including interactions with our Site, services, and advertisements.

Categories of Recipients

We have “sold” or “shared” the above categories of personal information with the following recipients:

  • Business and Marketing Partners
    These partners use your personal information to deliver targeted advertisements, promotions, and other marketing content across various platforms and channels, in accordance with their own privacy policies.

User Generated Content

Certain features of our Services may allow you to post product reviews, ratings, comments, or other forms of user-generated content (“User Content”) in publicly accessible areas of the Site. Please note that any User Content you choose to submit in these areas may be viewed, collected, used, and shared by others, including users not affiliated with G’POSSE.

By posting User Content publicly through our Services, you acknowledge and agree that:

  • The content becomes publicly available and is no longer considered private;
  • We do not control who accesses, views, or uses this information;
  • We cannot guarantee that others who access your User Content will respect your privacy or keep the information secure.

We are not responsible for:

  • The privacy or security of any personal information you choose to disclose publicly;
  • The accuracy, legality, or appropriateness of any User Content submitted by you or other users;
  • The use or misuse of your User Content by third parties.

We strongly advise you to avoid posting any personal, sensitive, or confidential information in public areas of the Services. Once published, User Content may be copied, shared, or archived by third parties beyond our control, and removal from the Site does not ensure permanent deletion from external sources.

If you wish to request the removal of your User Content from public areas of our Site, you may contact us at [official@gposse.in]. While we will evaluate and respond to such requests in accordance with applicable laws, please understand that complete removal from the internet may not be possible in all cases.

Third-Party Websites and Links

Our Site may contain links to third-party websites, applications, or services that are not owned, operated, or controlled by G’POSSE. These links are provided for your convenience and reference only.

Please be aware that when you click on such links and leave our Site, any personal information you provide is governed by the privacy policies and terms of those external websites — not by this Privacy Policy. We strongly encourage you to review the privacy and security practices of any third-party websites or services you choose to interact with.

We do not:

  • Endorse, guarantee, or make any representations regarding the content, security, or practices of third-party platforms;
  • Accept any responsibility for the privacy, security, or data handling practices of third parties;
  • Control how your information may be collected, used, or shared by those third parties.

Additionally, any information you share in public or semi-public spaces — such as through social media plugins, comment sections, or forums accessible via our Services — may be visible to others, both within and outside of G’POSSE, and could be collected and used by third parties without our knowledge or control.

The presence of a link on our Site does not imply affiliation, endorsement, sponsorship, or any other relationship between G’POSSE and the linked third party, unless expressly stated otherwise.

Children’s Data

Our Services are not intended for use by children under the age of 16, and we do not knowingly collect personal information from children. If you are a parent or legal guardian and believe that your child has provided us with personal information, please contact us using the details provided below, and we will take appropriate steps to delete such information.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “sell” or “share” (as defined under applicable law) the personal information of individuals under 16 years of age.

Security and Retention of Your Information

We take the security of your personal information seriously and implement appropriate technical, administrative, and organizational measures designed to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures are aligned with industry best practices and are regularly reviewed to enhance overall protection.

However, please note that no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute or “perfect” security.

Additionally, any data you transmit to us is at your own risk, especially if sent through unencrypted or unsecured channels. We strongly recommend that you avoid sharing sensitive or confidential information through public networks or unprotected communication platforms.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your personal information is no longer required, we will securely delete or anonymize it in accordance with applicable legal, regulatory, and business requirements.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise any of your privacy rights, you may contact us at:

G’POSSE
No. 20, Thiruneermalai Main Road,
Nagalkeni, Chromepet,
Chennai, Tamil Nadu – 600044
Email: official@gposse.in